Privacy Policy

This Privacy Policy sets out how your personal data is used and protected when you use the website https://www.cosmeticsmargo.com/ (hereinafter referred to as the "Website") and when you purchase goods and services from us, whether through the Website or by other means of your interaction with us.

The data controller is the company OSVČ Pamkieieva Marharyta, ID No.:  03596753  VAT: CZ 683560978, with its registered office at Bryksova763/46, Praha, 198 00 CZ (hereinafter referred to as the "Controller").

All of your personal data is used only in accordance with this Privacy Policy. By providing us with your personal data, you agree to the processing and management of the data provided for the purposes and under the conditions set out below. All of your personal data we receive from you will be collected, stored, and used in accordance with applicable laws, particularly in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the General Data Protection Regulation, hereinafter referred to as the "GDPR") and Act No. 110/2019 Coll., on the Processing of Personal Data, as amended (hereinafter referred to as the "Act").

This Privacy Policy fulfills the Controller's information obligation to customers and visitors of the Website within the meaning of Article 13 of the GDPR.

What We Collect

Personal data is information that can identify you as a living individual, either on its own or in conjunction with other information.

The Controller may collect and process the following of your personal data:

• Identification data: name, surname, username, title.

• Contact data: correspondence / billing address, email, telephone number.

• Payment and transaction data: bank and payment details, order history, payments, and receivables.

• Technical data: Information about your visits to the Website and the sources from which you connected to it (cookies, etc.).

• Data related to design: Uploaded files (logo, images), created design templates, and finished visualizations.

• Profile data: Your password for access to your customer account and order history, your interests, preferences, data related to the services and products you request from us, feedback, history of your interaction within the Website.

• Marketing data: Your preferences regarding the Controller's marketing materials and preferred communication method.

In general, we collect and obtain personal data directly from you as a result of your interaction with us and as a result of your purchase of goods and services from us. Technical data may be obtained from your visit to the Website as described below.

You acknowledge that refusing to provide personal data in cases where its provision is necessary for the conclusion and performance of the contract between us or in cases where we are obliged to process your personal data to fulfill a legal obligation imposed on us may result in the non-conclusion of our contractual relationship.

Reasons for Processing Personal Data

The main reason we process your personal data is to manage your customer accounts for our services, so that we can provide you with the services and products you have expressed interest in, including the ability to create designs in our 3D creator and manufacture products with your brand.

Purposes and Legal Basis for Personal Data Processing

Processing of personal data:

a) without consent

We may process your personal data even without your consent in accordance with applicable laws, in the case of:

• processing that is necessary for the performance of a contract or for actions leading to the conclusion of a contract (pre-contractual relations).

• processing that is necessary to comply with legal (statutory) obligations that arise for us from generally binding legal regulations.

• processing that is necessary for the purposes of our legitimate interests.

Performance of a Contract

We use your identification, contact, transaction, and payment data to conclude and perform the contract for our products and services, which includes in particular:

• order confirmation, payment processing, and delivery of goods;

• our communication regarding the status of the order;

• enabling work in the online 3D creator, including uploading and saving your designs;

• processing your custom designs for manufacturing and printing purposes;

• handling of returns or complaints.

Fulfillment of Legal Obligations

We process your personal data to a limited extent also for the purpose of fulfilling accounting and tax obligations imposed on us by relevant legal regulations.

Legitimate Interest

We also process your personal data on the basis of our legitimate interest, which is:

• our interest in informing you about our products and services and providing you with targeted and relevant advertising.

• our interest in securing our mutual communication, so that we can answer your questions.

• our interest in improving the quality of our products and services;

• our interest in protecting and enforcing our rights (prevention of fraudulent acts, enforcement of receivables, etc.).

b) with consent

In the case of processing that cannot be categorized under the purposes mentioned above, we may perform the processing based on a valid consent to the processing of personal data, which we will request from you. The granting of consent is always a manifestation of free and voluntary will, and you have the right to withdraw the consent granted at any time, in part or in full, with future effect. We will not carry out the processing in question without the corresponding consent.

Duration of Processing

We process and store your personal data for the period strictly necessary to ensure all rights and obligations arising from the contract and for the period for which the Controller is obliged to store this data according to generally binding legal regulations or for which you have given us your consent to the processing.

Processors and Recipients of Personal Data

Personal data may also be provided to other companies that are engaged by the Controller to assist with its business activities, such as IT service providers, operators of the 3D creator, shipping companies, or marketing agencies. The access of these persons and the processing of personal data by a third party will always be carried out on the basis of a personal data processing agreement and under the conditions set out by law.

Security of Personal Data

The Controller declares that it has taken all appropriate technical and organizational measures to secure personal data.

Your Rights

Under the conditions set out in the GDPR, you have the right to:

• access your personal data.

• rectification or erasure of personal data.

• restriction of processing.

• object to processing.

• data portability.

• withdraw your consent to processing.

• lodge a complaint with the Office for Personal Data Protection.

In connection with the exercise of your rights and in case of any questions or information regarding the handling of personal data, please contact the Controller at: margoprofcosmetics@gmail.com